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Warranty Information

Limited Warranty for MedCline

AMENITY HEALTH INC (“AMENITY HEALTH”) WARRANTS THAT IT WILL, AT AMENITY HEALTH’S OPTION, REPLACE OR REPAIR PURCHASER’S MEDCLINE DEVICE IF IT IS DEFECTIVE DUE TO FAULTY WORKMANSHIP OR MATERIALS, SUBJECT TO THE LIMITATIONS DESCRIBED IN THIS WARRANTY. AMENITY HEALTH UNDERTAKES NO RESPONSIBILITY FOR THE QUALITY OF THE GOODS EXCEPT AS OTHERWISE PROVIDED IN THIS CONTRACT. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE DESCRIPTION ON THE FACE THEREOF.


1 YEAR: FULL COVERAGE OF PARTS AND LABOR

MedCline is warranted against defects in the workmanship or materials for a period of one (1) year from the warranty commencement date. Upon notice during the first year from the warranty commencement date, Amenity Health will send replacement parts to the Purchaser, at no cost, in order to replace any such defective part. In addition, Amenity Health will pay all authorized labor and transportation costs associated with the repair or replacement of any parts which Amenity Health determines to be defective. This one (1) year warranty shall not apply if the purchaser does not return any and all defective parts to Amenity Health within 15 days of Purchaser’s receipt of such replacement parts furnished.

In no instance will this warranty cover any damage attributable to misuse or to normal wear and tear or to excessive weight placed upon the product. Nor will this warranty cover any purchaser other than the original purchaser nor will it cover product purchased from an unauthorized third party. If you are not the original purchaser of this product, you take “as is” and “with all faults.” If you did not purchase the MedCline directly from Amenity Health, we will require proof of purchase from you demonstrating that you are the original purchaser and are eligible to make a valid claim under this Warranty.


ADDITIONAL TERMS AND CONDITIONS

This warranty does not include coverage for damage caused by the Purchasers or by other users if the product has been used in a manner inconsistent with the operation and maintenance procedures outlined in the Instructions for Use, this Warranty, or any other applicable document published or approved by Amenity Health. Nor does it include coverage if the product has been repaired or modified by the Purchaser or by an unauthorized third party or if the product has been damaged in transit. If the recommended weight restrictions are not followed, this warranty is void. Replacement parts may be new or reconditioned at Amenity Health’s discretion. There is no warranty at all after one (1) year, dating from commencement of this Limited Warranty.


ADDITIONAL LIMITATIONS ON WARRANTY COVERAGE

In the event a warranty claim is filed and a warranty replacement is deemed necessary, purchaser will be required to surrender the original product, including any components, to Amenity Health at the time of the replacement.

Repairs to or replacement of the MedCline or its components under the terms of this Limited Warranty will apply to the original warranty period and will not serve to extend such period. This warranty begins on the “warranty commencement date” which is the date of purchase for new unused products.

If you did not purchase the MedCline directly from Amenity Health Inc., proof of purchase will be required to demonstrate that you are the original purchaser and eligible to make a valid claim under this Warranty. If original proof of purchase is not provided by the Purchaser, Amenity Health reserves the right to determine if the unit is covered, or is not covered, by this warranty and may use the manufacturing date as the warranty commencement date.

The decision to repair or to replace defective parts under this Limited Warranty shall be made by Amenity Health at its option and at its sole discretion. There is no warranty at all after one (1) year, dating from commencement of this Limited Warranty.

AMENITY HEALTH SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT OR ARISING OUT OF ANY BREACH OF THIS WARRANTY. THE EXCLUSIVE REMEDY FOR BREACH OF THIS WARRANTY SHALL BE REPLACEMENT OR CREDIT TOWARDS REPLACEMENT AS SET FORTH HEREIN. THERE ARE NO EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THE WARRANTY DESCRIBED ON THE FACE OF THIS LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to every purchaser. This warranty gives the purchaser specific legal rights, and the purchaser may also have other legal rights, which may vary from state to state. This warranty is valid in all 50 states, Puerto Rico and Canada.

If you, the Purchaser, experience any problem with your MedCline during the warranty period, please contact Amenity Health’s Customer Care Department at 800-610-1607 or by sending an email to support@medcline.com.