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Guided Steps LP

Find Your Perfect Sleep Solution

We'll guide you through every step from finding the right system to sleeping confidently with MedCline.

  1. 1

    Step 1 Find Your Best System

    Find Your Best System

    Not sure which MedCline is right for you? We'll help you find the best fit in just two minutes.

    Receive a personalized recommendation based on your symptoms, sleep position, and unique sleep needs.

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    Step 2 Get Personalized Answers

    Find your product with a little help

    Whether you're exploring or ready to buy, we can guide you through.

    Press Enter to send

    Feel confident before you buy with answers tailored to your unique sleep needs.

    Explore FAQs, sizing guidance, product information, and chat with our AI Sleep Assistant.

    Get Your Questions Answered

    Frequently Asked Questions

    Which MedCline system is right for me if I have more than one condition?

    If you experience both acid reflux and shoulder pain, we typically recommend the Reflux Relief System. Its therapeutic incline is designed for reflux relief, while the patented arm pocket and included body pillow provide shoulder support. If shoulder discomfort is your primary concern and reflux is only occasional, the Shoulder Relief System may be a better fit. Not sure? Take our Sleep Assessment or ask our Sleep Assistant for a personalized recommendation.

    Is MedCline right for my condition?

    MedCline offers different sleep solutions based on your specific needs. Our products provide positional support for concerns including shoulder discomfort, nighttime acid reflux, neck discomfort, general discomfort, pregnancy pain, and other sleep-related needs.

    MedCline may not be right for everyone. Certain lower back, hip, or spinal conditions may make MedCline’s inclined sleep position difficult to tolerate.

    Not sure about your condition? Ask our Sleep Assistant for guidance based on your individual needs.

    How do I know which size is right for me?

    MedCline Relief Systems are sized based on your height. Simply enter your height on the product page and we’ll recommend the size that’s best suited for you.

    How much space will MedCline take up on my bed?

    MedCline Relief Systems are approximately 30 inches wide and are designed to fit on one side of a queen-size bed. The 30” width is necessary for stability, to accommodate the body pillow, and to allow you to easily turn over during the night. See our below to visualize how MedCline fits on your bed.

    Can I use MedCline if I sleep with a partner?

    Yes! MedCline can be used while sharing a bed with a partner. The system is designed to stay on your side of the bed, so your partner can continue sleeping comfortably beside you. For a better idea of how much space MedCline will take up, check out our below.

    Can I use MedCline with a CPAP?

    Many customers use MedCline alongside their CPAP. The adjustable body pillow can be positioned to help create a “nest” around your mask and tubing while you sleep. If snoring or sleep apnea is your main concern, we recommend the Reflux Relief System for its supportive incline and side-sleeping comfort. If you have questions about your specific CPAP setup, our Sleep Specialists can help you determine how MedCline may fit into your sleep routine.

    What should I expect when I first start sleeping with MedCline?

    MedCline may feel different at first, and that’s completely normal. Your body may need time to adjust to a new sleep position, especially if you’ve slept the same way for years. We’ll support you throughout your adjustment period with setup videos, comfort tips, and complimentary access to our Sleep Specialists.

    How long does it take to get used to MedCline?

    Everyone adjusts differently. Some customers feel comfortable right away, while others may need up to 30 nights to become accustomed to their new sleep position. We recommend giving your body time to adjust and reaching out to our Sleep Specialists if you need help getting comfortable.

    What if MedCline isn’t comfortable or doesn’t work for me?

    If you’re having trouble getting comfortable, we’re here to help. Every MedCline customer has access to complimentary support from our Sleep Specialists, who can help with positioning, comfort adjustments, and getting the most from your system. We recommend giving your body at least 30 nights to adjust before deciding whether MedCline is right for you.

    Does MedCline sleep hot?

    MedCline Relief Systems use CertiPUR-US® certified, gel-infused foam designed with comfort in mind. If you tend to sleep hot, we also offer a cooling case for the therapeutic body pillow to help keep you comfortable throughout the night.

    What is the trial/return policy?

    MedCline Relief Systems include a 60-night sleep guarantee. Because adjusting to a new sleep position can take time, we ask that you try your system for at least 30 nights before beginning a return. If you’re still not satisfied, you can request a return within 60 days of delivery. Returns are available for eligible Reflux Relief and Shoulder Relief Systems. View our full return policy here.

    Can I use my HSA/FSA to purchase MedCline?

    MedCline Relief Systems are eligible for purchase with most HSA and FSA plans. You can use your plan-issued debit card directly at checkout. Coverage varies by plan, so contact your plan administrator if you have questions about eligibility. Need to split your payment between an HSA/FSA card and another payment method? Contact us to schedule an appointment.

    Do you offer payment plans?

    Yes. Shop Pay allows you to split your purchase into four equal, interest-free payments. Simply select Shop Pay as your payment method at checkout. For more information, visit our payment plan information page.

    Sizing & Fit

    MedCline Relief Systems are sized based on your height. Enter your height on the product page and we'll recommend the size that's best suited for you.
    See below to visualize MedCline in your space.

    MedCline sized on one side of a queen bed, leaving space for a partner Couple sleeping with a MedCline system in a shared bed

    Hear From Real Customers

    “IT WORKS!! I AM A SKEPTIC, ALWAYS HAVE BEEN CYNICAL AND SKEPTICAL. It works... its been a few months now and I will never sleep without my medcline again!” — Rebekah C.

    Additional Guidance

    MedCline may be right for you if...

    • You're a side sleeper experiencing shoulder discomfort
    • Your arm goes numb or falls asleep at night
    • You're looking for positional support for reflux
    • You've struggled to get comfortable with traditional pillows

    MedCline may not be right for everyone. Have a question unique to you? Get an instant answer about your symptoms, sizing, product options, or anything else you're considering before you buy.

    Find your product with a little help

    Press Enter to send
  3. 3

    Step 3 Talk to a Sleep Specialist

    Talk to a Sleep Specialist

    Need a little extra guidance? Connect with one of our Sleep Specialists.

    Book a complimentary consultation to discuss your symptoms, medical conditions, or unique sleep needs.

    Book Your Free Consultation
  4. 4

    Step 4 Buy with Confidence

    Buy with Confidence

    You're ready for restful sleep.

    Trust Badge | HSA/FSA eligible

    HSA/FSA eligible

    Trust Badge | Sleep Specialist Access

    Sleep Specialist Access

    Trust Badge | FDA Registered

    FDA Registered

    Start your journey knowing you've chosen the right MedCline and that our team is here to support you every step of the way.

    Shop Your Sleep Solution

Our Award-Winning Pillow Systems

  • Shoulder Relief System

    $199.99 $249.99 Up to 25% off
    • Patented relief from chronic shoulder pain.
    • Available in multiple sizes for the best fit
  • Reflux Relief System

    $199.99 $249.99 Up to 25% off
    • Studies show significant improvement in GERD (acid reflux), silent reflux, and gestational reflux
  • Therapeutic Body Pillow

    $94.99 $119 20% Off
    • Most comfortable body pillow on the market.
    • Available in regular comfort and cooling.
  • Pregnancy Body Pillow

    $102.99 $129 20% Off
    • The all-in-one pregnancy support solution.
    • This U-shaped maternity pillow hugs your body from all sides.
  • Multi-Position Neck Pillow

    $71.99 $89.99 20% Off
    • Ergonomic, zoned design for neck support.
    • Supports back, side, and combination sleepers.